We're always here to help, and will get back to you as soon as we can. Please note our current response time is 72 hours, Monday - Friday, though it can take us longer during busy periods or public holidays. If you need any assistance, please reach o

<p id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brown, Helvetica-Neue, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&apos;re always here to help, and will get back to you as soon as we can. Please note our current response time is 72 hours, Monday - Friday, though it can take us longer during busy periods or public holidays.&#xA0;If you need any assistance, please reach out to us at one of the below addresses.<p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brown, Helvetica-Neue, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Order or Product enquiries: <a href="mailto:support@glassette.com">support@glassette.com</a><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brown, Helvetica-Neue, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Partnerships enquiries: <a href="mailto:partnerships@glassette.com">partnerships@glassette.com</a><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brown, Helvetica-Neue, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Press enquiries: <a href="mailto:press@glassette.com">press@glassette.com</a><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brown, Helvetica-Neue, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">General enquiries: <a href="mailto:hello@glassette.com">hello@glassette.com</a>

How do I contact Glassette?

While we aim to respond to enquiries within 72 hours, there can be additional delays to our replies if we're waiting on further information or we're particularly busy, so please bear with us!. Please note our replies can occasionally end up in junk f

I have emailed, and not received a response yet. Why?

We're always here to help, and will get back to you as soon as we can! Please note our current response time is 72 hours, Monday - Friday, though it can take us longer during busy periods.

Contact Us

Glassette

About Us

What is Glassette?

Do you offer a wedding or gift registry service?

Do you partner with influencers or content creators?

Do you partner with other non-homeware brands?

Do Glassette make all of the products?

Where are the products on Glassette made?

How do I know if a product is made to order?

What are 'Glassette Exclusives'?

What is the Glassette Art Kiosk?

If a product is out of stock, will it be coming back in stock?

How do I know if a product is dishwasher safe or machine washable?

I have a specific question about a product. Can you help?

Our Products

I would like to apply to sell on Glassette. How do I do that?

Does Glassette select the brands they work with?

Does Glassette accept applications from international brands?

I'm interested in working with one of your brand partners. How do I get in contact?

Our Brand Partners

How can I track my order?

I have only received part of my order. When will the rest arrive?

My order has arrived, but I'm missing something. What can I do?

My order has arrived damaged or faulty, can you help?

I've placed an order but haven't received a confirmation. What can I do?

I would like to cancel or change an order. How can I do that?

Can I add a gift note to my order?

Do you offer gift wrapping?

Gifting

Do you offer trade discount?

Trade

How do I contact you about my order?

Orders

How much does shipping cost?

What shipping method do you use?

Where do you ship to?

When will my order be dispatched?

How long will it take for my order to arrive?

How will I receive my order?

What happens if I'm not in to receive my order?

I received an email saying my order had been delivered, but it hasn't. Where is it?