I would like to cancel or change an order. How can I do that?Updated 4 days ago
If you would like to cancel or change your order, please email us on support@glassette.com with your order number and request as soon as possible.
If your order hasn't been dispatched and it is not made to order, we can cancel or change certain details such as the shipping address. Very occasionally our brand partners can accommodate a colour or style change if the product price is the same, but most of the time we will need to process a cancellation.
❗ If you order is already on its way to you, we're not able to process a cancellation or make changes, and you will need to follow our usual returns process.